Returns and Refund Policy for Donna Hughes Hypnotherapy Digital Products
Effective Date: 20th June 2024
Introduction This Returns and Refund Policy (“Policy”) applies to all digital products (“Products”) sold by Donna Hughes Hypnotherapy (“we,” “us,” or “our”). By purchasing our Products, you agree to comply with and be bound by this Policy.
No Refunds on Digital Products
1.1 Due to the nature of digital Products, which include but are not limited to downloadable audio files, e-books, and online courses, we do not offer refunds once the Product has been downloaded, accessed, or the download link has been provided to the customer.
1.2 All sales are final upon successful delivery of the Product or provision of access to the Product.
Exceptions to No-Refund Policy
2.1 Defective Products: In the rare event that a Product is defective or inaccessible due to technical issues on our end, we may, at our sole discretion, offer a replacement Product or a full refund.
2.2 To request a replacement or refund for a defective Product, customers must contact us within seven (7) days of the purchase date, providing a detailed description of the issue and any relevant order information.
Cancellation Policy
3.1 Customers may cancel their order and receive a full refund only if the cancellation request is made before the digital Product is downloaded, accessed, or before the download link has been provided.
3.2 To cancel an order, customers must contact us immediately through the designated contact channels provided in Section 6 of this Policy.
Non-Transferability
4.1 Digital Products purchased from Donna Hughes Hypnotherapy are non-transferable and cannot be resold or shared.
4.2 Any attempt to transfer, resell, or share our Products may result in the termination of access to the Product without refund.
Contact Information For any issues, concerns, or requests related to this Policy, please contact us at:
Email: hello@donnahugheshypnotherapy.com
Please allow up to 2 business days for a response.
Changes to Policy
5.1 We reserve the right to modify this Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
5.2 It is the customer’s responsibility to review this Policy periodically for any updates or changes.
Governing Law This Policy shall be governed by and construed in accordance with the laws of [insert relevant jurisdiction], without regard to its conflict of law provisions.
Severability If any provision of this Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Policy shall otherwise remain in full force and effect and enforceable.
By purchasing our digital Products, you acknowledge that you have read, understood, and agree to be bound by this Returns and Refund Policy.
Last Updated: 20th June 2024